District Management
Administration
- Accurate and timely execution of required filings publications and reports.
- Official custodian of public records in accordance with Colorado Open Records Act (CORA).
- Preparation of meeting minutes. Publication and posting of required notices.
- Coordination with district counsel to ensure accuracy.
Board Meetings
- Preparation and distribution of board meeting materials in advance of board meetings or as directed.
- Meeting participation, moderator (as desired) and scrivener (as needed).
- Board meetings, work sessions, executive sessions, and public forums.
District Management
- Action item tracking, and preparation of reports.
- Contract management and oversight.
- Management of public bidding process, warranty period monitoring, and final acceptance.
- Personnel and vendor management.
- Insurance and risk management. Regular policy review, filing of insurance claims and follow through.
Election Services
- Act as Designated Election Official (DEO) upon request and manage election process start to finish.
Financial Matters
- Careful review, coding, and approval of accounts payable invoices with confirmation of services provided.
- Consult with Board and consultants to develop and monitor budgets and audits.
- Provide consultation services regarding bond issuance and re-issuance.
Field Services & Irrigation Management
Landscaping Management
- Our Landscaping Superintendents and Field Managers excel in contract and vendor management.
- Regular inspections of landscaped areas and follow up on problem areas.
- Clear and timely communication with vendors, residents, and Board members.
- Snow removal management.
- Creation of maps for district assets and maintenance ownership / responsibility. Management of GIS maps..
Field Services
- Our Field Technicians are equipped to handle routine maintenance and backflow certification.
- Staff is trained and certified in Stormwater Pond Management.
- Task lists are kept to ensure proactive upkeep of your property.
Irrigation Management
- System inspections, minor repairs, and water usage oversight.
- Interact with landscaping contractor to ensure effective use and conservation of water resources.
- Optimize your irrigation system with customized smart controller programming.
- Irrigation programming, troubleshooting, and detailed analysis of water consumption patterns.
- Upgrading your irrigation hardware while taking advantage of any available rebates.
Conveyance of Infrastructure
- Manage the tract turnover process to transition completed tracts to district ownership and/or maintenance.
- Follow a standardized framework to ensure a seamless transition.
- Monitor warranty period, add new assets to insurance policy.
Resident Communication & Websites
Resident Relations / Customer Service
- We prioritize prompt responses to both phone calls and emails, guaranteeing top-notch customer service.
- Our ability to track resident interactions allows us to provide aggregate reports to the Board of Directors.
- We can establish a user-friendly website form for residents to report issues conveniently.
- A dedicated internal knowledge base, tailored to your district, helps us provide accurate information to callers.
- Coordination with your HOA or other association.
Email Newsletters
- High-quality email newsletters sent to your residents via MailChimp or your existing email tool.
- Opt-in form on website. List importing. Unsubscribe via the email.
- Surveys / polls to gather feedback from your residents.
- Forms to streamline repetitive processes, saving you time and resources.
Websites
- Build and host an affordable website to fit your district's needs.
- Refresh your existing website. Partial update or design change.
- Maintain and update your existing website. Commonly used platforms: WordPress, SIPA, Wix, TownCloud.
- Optional migration to our WordPress platform.
- Monthly website maintenance on all websites we host.
- Compliance with statutory regulations and web accessibility guidelines.
- Build custom forms to handle routine inquiries, applications, status letter requests, and more.
- Customization using WordPress plug-ins to cater to your needs.
Resident Billing
- Efficient and cost-effective solutions for managing your fee assessment or utilities billing.
- Use our third-party service or we can collaborate closely with your existing billing provider.
- Status letters as needed, or coordination with billing provider.